This website uses cookies.

Cookies allow us to personalise content and ads, provide social media features and analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

The protection of your personal data is a priority for ZoneAutoPro. This Privacy Policy explains how we collect, use, share and protect your personal information when you use our ZoneAutoPro website. It complies with the provisions of the General Data Protection Regulation (GDPR) and the laws applicable in France.

1. Data Controller

The data controller is:

If you have any questions about the management of your personal data, please contact us at the address mentioned above.

2. Data collected

We collect different categories of personal data to provide you with tailored services. This data may include:

2.1 Data collected directly

When using our site, you may be required to provide:

  • Last name, first name, email address, telephone number, postal address.
  • Payment information (collected securely through our payment service providers).

2.2 Data collected automatically

When you browse our site, we collect:

  • Connection data: IP address, browser type, operating system, pages visited, duration of visits.
  • Cookies and similar technologies: to improve your user experience.

3. Purposes of the processing

Your personal data is collected for the following purposes:

  1. Execution of our services : order management, delivery, invoicing.
  2. Customer service : to respond to your requests or complaints.
  3. Improvement of the site : analysis of browsing behavior to optimize our services.
  4. Marketing and communication : sending promotional offers, newsletters, with your prior consent.
  5. Legal compliance : meeting legal and regulatory obligations.

4. Lawful basis for processing

The processing of your data is based on the following legal bases:

  • Performance of a contract : to process your orders and deliver our services.
  • Consent : for the sending of marketing emails and the use of certain cookies.
  • Legal obligation : to comply with legal requirements or to respond to requests from authorities.
  • Legitimate interest : to improve our site and ensure its security.

5. Data Sharing

Your personal data is never sold or rented. It can only be shared with:

  • Our service providers : delivery, secure payment, web hosting.
  • Legal authorities : in the event of a request in accordance with the law.

All of our partners adhere to strict standards for data privacy and security.

6. Data retention period

We only keep your personal data for as long as necessary for the purposes mentioned above:

  • Customer account data: 3 years after the last activity.
  • Data related to an order: 10 years (legal obligation).
  • Cookies: depending on their type, up to 13 months after their collection.

7. Your rights

In accordance with the GDPR, you have the following rights in relation to your personal data:

  • Right of access : to consult the data we hold about you.
  • Right to rectification : to correct inaccurate or incomplete information.
  • Right to erasure : request the deletion of your data (subject to legal obligations).
  • Right to object: to object to the processing of your data for marketing purposes.
  • Right to portability : receive your data in a structured, machine-readable format.
  • Right to restriction : temporarily restrict the processing of your data.

To exercise these rights, contact us at: contact@zoneautopro.com. You may be asked to provide proof of identity.

8. Cookies and similar technologies

We use cookies to improve your experience on our site. These cookies make it possible to:

  • Facilitate navigation : remember your preferences.
  • Analyze traffic : anonymous visit statistics.
  • Personalize ads (if applicable, subject to your consent).

Cookie management

You can set your browser to accept or decline cookies. For more information, see our Cookie Policy.

9. Data Security

We implement all necessary technical and organisational measures to protect your data against:

  • Unauthorized access,
  • Loss,
  • Alteration,
  • Or any unauthorized disclosure.

Online payments are made via secure and encrypted protocols.

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time to comply with legislative changes or to improve the transparency of our practices. Updates will be posted on this page with a visible revision date.

11. Contact

If you have any questions about this Privacy Policy or to exercise your rights, please contact us:

This Privacy Policy was last updated on November 29, 2024